Shipping & Returns
Clear information about order processing, delivery, shipping costs, and support for damaged, defective, or incorrect items.
Shipping Times
Standard delivery usually takes 7-15 business days after processing. Shipping timelines are estimates and may vary due to carrier delays, customs processing, weather, holidays, or address issues.
Shipping Costs
Free shipping on orders over $300. Door-to-door shipping starts at $39.99 for orders under $300. Shipping may vary by item size or product type.
Order Processing
Orders are typically processed within 1-3 business days. If you need help with an order, contact support with your order number.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact support@luckclaws.com within 7 days of delivery with your order number and photos of the item and packaging.
Returns Not Accepted for Preference Changes
We do not accept returns for buyer's remorse, preference changes, wrong size selection, normal wear and tear, or items damaged through misuse.